1 1988ric's Commitment to Responsible Gaming
For 1988ric, responsible gaming is more than just a slogan — it's at the core of how we operate. We believe online entertainment should be a source of fun, not stress or financial burden for any of our members.
As a platform serving hundreds of thousands of members across Malaysia — from Kuala Lumpur to Kota Kinabalu, from Johor Bahru to Kuching — we understand that every individual has a unique financial and emotional situation. That's why 1988ric has developed a suite of control tools responsible gaming that is comprehensive, so every member can take full control of their own gaming experience.
We also train our 1988ric customer support team specifically in responsible gambling so they can provide the right guidance and support to members who need it, without any prejudice or judgment.
2 What Is Responsible Gaming?
Responsible gaming means participating in gaming activities — whether slots, Live Casino, baccarat, blackjack, or Sports Betting such as the Malaysia Super League and EPL — purely as a form of entertainment, not as a means to generate income or resolve financial difficulties.
Someone who games responsibly typically:
- Set a clear gaming budget and only use disposable funds (not money earmarked for daily needs).
- Accepting wins and losses as part of the entertainment experience without being overly affected emotionally.
- Limiting time spent playing and balancing it with other activities in your daily life.
- Never borrow money or pledge assets for the purpose of gambling.
- Stop playing once you have reached your set budget or time limit, even if you are on a winning streak.
At 1988ric, we want every member to maintain healthy responsible gaming this through tools and resources that are easily accessible directly from our platform.
3 Warning Signs of Problem Gambling
It is important to recognise the early signs of a gambling problem before it escalates. Here are some indicators to watch for in yourself or someone you care about:
| Categories | Signs to Watch Out For |
|---|---|
| Financial | Growing debt, borrowing money from family or friends, using bill money or daily essentials funds for gambling |
| Emotional & Mental | Extreme excitement during play, restlessness or irritability when unable to play, depression after a loss |
| Behaviour | Hiding gaming activity, lying about time and money spent, neglecting work or family responsibilities |
| Social Relationships | Withdrawing from family and friends, recurring conflicts over money or the amount of time spent playing |
4 How to Use the Responsible Gaming Control Tools at 1988ric
All tools responsible gaming at 1988ric are accessible directly from your account settings. Follow these simple steps:
- Sign in into your 1988ric account and go to the "Account Settings" section.
- Select a tab "Responsible Gaming" from the settings menu.
- Choose the control tool you want to activate — deposit limit, loss limit, session time limit, cool-off break, or self-exclusion.
- Enter your preferred amount or duration and confirm your selection.
- Limits and restrictions will takes effect immediately or within 24 hours depending on the type of tool selected.
Please note that some limits can be changed or increased immediately, but to reduce limit or cancel a self-exclusion, a waiting period applies to ensure your decision is made with a clear head.
5 Minor Protection
1988ric takes the protection of underage individuals very seriously. Our platform is exclusively for individuals aged 18 and above only. We have put in place a range of measures to prevent underage access:
- All new members are required to complete an age verification process upon registration.
- The KYC (Know Your Customer) process requires an official Malaysian identification document such as a MyKad, which verifies the user's age.
- Any account suspected of belonging to an underage individual will be suspended immediately pending investigation.
We encourage parents and guardians to use parental control software on shared devices to prevent children from accidentally accessing online gaming sites.
6 Guide to Setting Healthy Budget Limits
Managing your gaming budget wisely is the foundation of responsible gaming that actually work. Here is the practical guide we recommend to all 1988ric members in Malaysia:
- Set a dedicated entertainment budget: Decide how much RM you're comfortable spending on entertainment each month — just like you'd budget for dining out or catching a movie.
- Keep gaming funds separate from everyday expenses: Never use rent money, utility bills, car payments, or emergency savings to play at 1988ric or any other platform.
- Make smaller, more frequent deposits: Instead of depositing large sums at once, use the Touch 'n Go or DuitNow deposit feature in small, manageable amounts so you always stay aware of how much you've spent.
- Stop when your limit is reached: Once your set budget is used up, stop playing — even if a win feels close. Remember, the next game is never guaranteed to pay out.
- Don't chase losses: This is the most common trap. When you lose, accept it and resist the urge to chase your losses with bigger bets.
7 Support & Help Resources in Malaysia
If you or someone you know needs help with a gambling problem, there are several support resources available in Malaysia:
- Talian Kasih (15999): Malaysia's 24-hour social welfare hotline covering a range of issues, including addiction.
- Department of Social Welfare (JKM): Provides counselling and support services for individuals struggling with gambling addiction.
- Public Health Clinics: Doctors at public health clinics can refer you to a qualified psychiatrist or counsellor.
- 1988ric Support: Our team is available via live chat or email at support@1988ric.com for guidance on using the responsible gaming control tools.
Acknowledging that you need help is a sign of strength, not weakness. At 1988ric, we won't judge you — our goal is to help you find the right support so you can get back to enjoying entertainment in a healthy way.
8 18+ Age Policy & Member Responsibilities
The 1988ric platform is for individuals aged 18 and above only. By registering as a member, you confirm that you are at least 18 years old and are playing by your own choice as a responsible adult.
As a 1988ric member, you are also responsible for:
- Ensuring no underage individual can access your account.
- Keep your 1988ric account password and login details confidential at all times.
- Contact us immediately if you suspect your account has been accessed without your authorisation.
- Play with money you can afford to lose and never use funds set aside for living expenses for gaming purposes.
1988ric reserves the right to request age verification at any time and to suspend accounts that are unable to provide the required information. This is a safeguard in place to protect all parties.